Restaurant Management System
A complete digital operations platform for a restaurant chain — online ordering, reservations, loyalty, delivery tracking, and staff scheduling with POS integration.
The Challenge
Orders came in by phone, reservations lived in a paper book, menus were updated by reprinting, and no-shows went unmanaged. Each location ran slightly differently, and management had no consolidated view of daily operations.
Our Solution
We digitized the chain's daily operations end to end: online ordering synced to live menus, reservations with automated confirmations, loyalty integration at checkout, delivery tracking for customers, and staff scheduling — all connected to the existing POS so locations didn't change how they ring up sales.
What we built
Online Ordering
Real-time menu updates with item availability per location.
Table Reservations
Booking system with automated confirmations and reminders.
Digital Menu Management
Centralized menus with pricing and nutritional information.
Loyalty Integration
Customer loyalty program connected to ordering and checkout.
Delivery Tracking
Live order status from kitchen to doorstep.
Staff Scheduling + POS
Shift scheduling module integrated with the existing POS system.
What changed for the business
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